Terms and Conditions
Terms and conditions were last Updated 16th of July 2021
1. Information About Us
Mediahuis, through the LearningForce platform, has partnered with Upskill Online Limited trading as Olive Media (hereinafter referred to as “Olive Media”) to provide a variety of online courses.
3. Online Courses
There are currently two courses that you can sign up to as follows:
- Learning Force Advanced Diploma in Digital Marketing (including CIM Level 4 Certificate in Professional Digital Marketing).
- Learning Force Diploma in Digital Marketing (which does not include CIM certification).
You are responsible for ensuring you are at the right level of learning to benefit from the qualification. If you would like more information and to check the qualification level is right for you contact us via telephone on +353 1 9125714.
The following terms apply to any student who books the course described as “A” above which involves CIM certification:
To book your CIM Assessments/Exams you will be required to engage directly with CIM through the MyCIM portal (this will be accessible upon successful completion of joining CIM Studying/Affiliate Membership programme). When registering via the MyCIM portal please choose Olive Media as your study centre from the drop-down list provided. Please refer to the CIM Terms & Conditions on Assessments that can be found at Terms & Conditions | CIM.
For the CIM certified courses you must pay a £65 fee to join CIM as a studying member which is mandatory in order to book and sit CIM assessments, this fee must be paid directly to CIM within 30 days of starting your course. Once you sign up you must book and pay for CIM assessments directly through CIM. CIM Certificates will only be given after students pay for and pass the CIM assessments. All tutor support provided with the Advanced Diploma in Digital Marketing, to assist learners in preparation for any external CIM exams they may wish to sit, is dependent upon the learner intake of any given course achieving the minimum number of 6, signed up and paid, learners to qualify for tutor support. Should a cohort not achieve the minimum of 6 learners, learners will have the option to join subsequent cohorts within their designated course validity/duration/lifetime/access, subject to availability.
Course programmes must be completed within a 2-year period from the commencement of the first course unit. *If your studies run for over 12 months, you will be required to obtain another year’s CIM membership to continue. You are responsible for keeping your membership paid and up to date.
All fees shown on our website are excluding professional body costs and/or examination/assessment fees/charges unless otherwise specified.
Should you be unsuccessful in any CIM assessment you must arrange your own resit directly with CIM and pay any required fees directly to CIM. You will be entitled to 1 one-hour group session per module to assist in preparation for any assessment resits/resubmissions that will be provided by your course tutor.
When registering for any of the available courses, payments will be processed and managed by our partner Olive Media, who will provide Customer Care and CIM Tuition Support (Advanced Diploma- Course Option A) support.
Payments can only be made via card payment.
We reserve the right to refuse any course booking.
If you sign up to the Advanced Diploma in Digital Marketing you may avail of payment structure as follows:
- Deposit €800 of the fee payable upfront.
- Remaining fee paid in 3 monthly instalments from Learner enrolment onto course
You will be granted access to the course once the initial payment (€800) is made, the remaining fee must be paid within 3 months of the initial payment. Failure to make payments in this timeframe will result in the student being withdrawn from the programme. All fees paid up to this point are non-refundable and non-transferable.
The license length for CIM learners is 12 months for Diploma and 18 months for Advanced Diploma. Once you have successfully completed your course you will have to take up your Certificate within the following time periods:
- Learning Force certificates – please ensure you download your Learning Force certificate as once your 12-month access has expired you will no longer be able to access/print.
- For CIM certificates please contact CIM directly.
Mediahuis and Olive Media will take all reasonable steps to provide the services offered. No liability can be accepted for any industrial action or circumstances beyond our control. Neither Mediahuis nor Olive Media accept liability for inaccuracies or errors made by approved publishers or associate tutors.
The information provided on our website is for general information purposes only. It is not and should not be construed as financial, professional or other advice. We strongly caution you to not solely rely on the information you find here to inform your decisions; rather, use it as a starting point for doing your own independent research.
Our website is for your non-commercial, personal use only and not for business purposes.
Refunds & Termination
- Refunds: If a refund is requested in writing within 14 days following receipt of your order confirmation, then a Service and Administrative charge of €250 will be deducted from the refund due. Refunds are issued to the card from which the programme fees were taken. Once the Program has been commenced by a student, this is an indication of use of service and express acceptance of the above terms and conditions, and as a result no refunds will be issued at that point. This applies to registration of either the Diploma or Advanced Diploma.
- Termination: On failure of your agreed instalment payment, we will attempt to charge your card a further 3 times. On failure of the fourth attempt, we will proceed to cancel your subscription and you will no longer have access to our services. Service will only be reinstated on payment of remaining annual balance upfront. Failure to meet any agreed payment dates within the specified timeframes will result in the member being withdrawn from the programme and access to the Learning Management System being revoked. All fees paid up to this point are non-refundable and non-transferable.
You may be asked to provide a credit or debit card number from a card issuer that we accept in order to activate your instalments – your authorisations in this section also apply to our payment processor and any other company who acts as a billing agent for us. You hereby authorise us to charge your specified payment method on a monthly basis, in advance, for recurring payment instalments, and to charge in advance for any course based or other payment models, and/or to place a hold on your payment method with respect to any unpaid charges for instalments. You authorise the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that Mediahuis and Olive Media will not have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms.
You agree to pay us, through our payment processors, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you sign up for a Subscription. We reserve the right to correct, or to instruct our payment processor or financing partner to correct, any errors or mistakes, even if payment has already been requested or received.
We use Stripe.com to process single and recurring payments for plans. In this case, your card is securely stored with Stripe.com and future transactions are scheduled through Stripe Billing. This process keeps all our customer data secure and allows you to take advantage of our great payment plans and subscription options.
6. Accessing Our Site
Access to our website is granted in accordance with your course selection and in accordance with our Terms and Conditions. We reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period. Where necessary and agreed with specific users we can adopt special conditions regarding the accessibility of our site.
If you are in breach of these Terms, Mediahuis may as its option, suspend your access to this website and refuse to provide you with any further access to it.
7. Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our website (except where specifically identified as third-party content), and in the material published on it. Those works are protected by applicable intellectual property and other laws around the world. All such rights are reserved.
In respect of all material that you submit to or post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-license such rights solely for the purposes of the services provided on the website.
We grant customers/ learners a limited licence solely to upload and/or view the content posted by contributors and for no other purposes.
You may print off one copy, and may download extracts, of any page(s) from our website only when you are specifically invited to or as required to use such and you may draw the attention of others within your organisation to material posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.
You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
8. Use by Minors and User Identity
The use of our website by minors under the age of 16 is subject to the consent of their parent or guardian. We advise parents, guardians or other responsible adults who permit children to use the internet that it is important that they communicate with children about their safety online.
It is impossible for us to determine with any degree of certainty whether any user is in fact the person he or she represents to be. Accordingly, we accept no liability for the actual identity of any user. You are solely responsible for verifying the actual identity of other users.
9. Our Website and Our Terms Change Regularly
We aim to update our website regularly, and may change the content at any time without notice. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.
10. Reliance on Information Posted
Information, content, commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
While Mediahuis has made all reasonable efforts to ensure that the information on this website was correct at the time of inclusion, you should be aware that Mediahuis accepts no responsibility if the information is incomplete, inaccurate or out of date.
Except as expressly provided for on this website, Mediahuis is not responsible for the content or use of any web pages or any messages sent or received by you.
You agree to be accurate and/or genuine in any comments you leave on any Mediahuis content or when you participate in a Mediahuis discussion forum or chat room.
11. Our Liability
Every care is taken to ensure the advice and education provided by Olive Media, its associates and staff is accurate, no liability can be accepted for any loss, damage or other expense incurred from such advice. Mediahuis and Olive Media reserve the right to deny final submission of candidates work to assessment boards if deemed not of an academic or professional quality or not to the academic or professional level of the course concerned.
The material displayed on our site is provided for information purposes only without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
11.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
11.2 any liability for loss or damage incurred by any user in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any material posted on it; and
11.3 any liability for any direct, special, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even, if foreseeable.
Nothing in this section 8 affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
12. Information About You and Your Visits to Our Website
We and our partner Olive Media process information about you in accordance with our respective policies:
We use third party service providers who work for us in the provision of our services on the LearningForce website. Your data may be processed by a third party if required to deliver a service or request feedback on said service you have requested.
13. Viruses, Hacking and Other Offences
You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial- of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a criminal offence and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
14. Restricted Uses
You may use our website only for lawful purposes. You may not use our website:
14.1 in any way that breaches any applicable local, national or international law or regulation;
14.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or
14.3 for the purpose of harming or attempting to harm minors in any way.
14.4 to send, knowingly receive, upload, download, use or re-use any material.
14.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or
promotional material or any other form of similar solicitation (spam).
14.6 to transmit any data, send or upload any material that contains viruses, Trojan horses,
worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
14.7 not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of these Terms.
14.8 not to access without authority, interfere with, damage or disrupt:
- a) any part of our website;
- b) any equipment or network on which our website is stored;
- c) any software used in the provision of our website; or
- d) any equipment or network or software owned or used by any third party.
You may report any activities of any other user which violate applicable laws and/or these Terms by e- mailing us at email@example.com.
You agree to indemnify us and keep us indemnified (including our directors, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of this website or a breach by you of any of these Terms.
In the event that your contributions infringe any rights of any third party, you shall, at your own expense and at your discretion, either obtain the right to use such contribution or render such contribution free of any infringement.
16. Linking to Our Website
You may link to our website via the home page only (or as otherwise agreed by us from time to time), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.
IF YOU WISH TO MAKE ANY USE OF MATERIAL ON OUR WEBSITE OTHER THAN THAT SET OUT ABOVE, PLEASE ADDRESS YOUR REQUEST TO firstname.lastname@example.org.
17. Links from Our Website
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
18. Jurisdiction and Applicable Law
The Irish courts will have jurisdiction over any claim arising from, or related to, a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by Irish law. Nothing in this section 18 will affect your statutory rights as a consumer.
If we fail to insist upon strict performance of any of our obligations under any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of these terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
22. Entire Agreement
These terms and any other terms accepted by you in connection with your use of our website represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.
Both you and us acknowledge that neither you nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these Terms.
23. Your Concerns
If you have any concerns about material which appears on our website, please contact us at email@example.com. Thank you for visiting LearningForce.